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Findability for E-commerce Websites

I was delighted to have recently been interviewed by Dave Chaffey, BSc, PhD, FCIM, MIDM, for my thoughts, recommendations and guidance on the key aspect of findability in online marketing. Dave is an...

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User Experience Q&A – Paul Rouke on Amazon, Comet, Littlewoods & Overstock

I have recently been asked if I would take part in another Q and A session on a wide variety of User Experience topics, such as conversion rates, best practice sites, UX methodologies, UX development...

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Q&A With Ex User Experience Champion at LOVEFiLM (part 1/2)

As our 1st Q&A with industry professionals I’m delighted to publish this article with Craig Sullivan, ex Product Manager in Digital and Usability at LOVEFiLM. Craig is a User Experience champion...

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Part 2/2 – Q&A With Ex User Experience Champion at LOVEFiLM

This is the second part of the Q&A I have recently done with Craig Sullivan. The 1st part of the Q&A covered topics such as the LOVEFiLM user experience, ratings and reviews and their impact on...

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